She signed, in a very personable manner, with a "sincerely for House Beautiful" and addressed me as "Dear" but for some reason Julia Crislip was under the impression that my name was Variable Name. I really do wonder how could she have got that wrong for, seemingly, she knows me well – "as a former subscriber, you know better than anyone the value of House Beautiful ... and how it truly provides indispensable tips and ideas for decorating projects big and small."
Well, Ms Crislip, let's discuss why I am a "former subscriber" and do not intend to become a member of that group you describe as "returning subscribers like yourself." For a while, whilst Stephen Drucker was the editor, I thought House Beautiful began to be mildly interesting and, yes, I had a subscription but what drove me away was not so much the increasing diminution of interest – what I saw as an over-emphasis on props and vignettes – but more the way the subscription was handled – for I found my subscription had been automatically renewed, although I had not asked for that. This was in the days before potential subscribers were informed of this service. When I enquired about the surprising end of subscription date on the magazine label the man in your call center was quite snippy and when I reacted by canceling the subscription he informed me I would not receive the balance for that year. It's not a decision I regret, judging by what I see when I flip through the magazine on the newsstands.
In other words, Ms Crislip, not only have you been let down by another employee, but you are not served well by your proofreaders. As it happens, my name is not Variable Name. The words below the black frame – Mousetype goes here. Mousetype goes here. Mousetype goes here. etc. – only underscore that this request for my attention should have been more thoroughly checked before sending. I'm assuming this is where the legal fine print belongs, that perhaps only mice read.
If something so sloppy gets out of the advertising department might it suggest, perhaps, a lack of quality in the bigger picture?
Sincerely, but with tongue firmly in cheek, and in the knowledge that we all make mistakes,
Blue for The Blue Remembered Hills